From the moment your order has been placed you will be updated at each stage of the process from fulfilment > Collection > Estimated delivery time > to your door before 12:00. 

Take great pleasure in securely ordering your goods/stocks from our website and knowing your order will turn up as expected. when expected. 

Gdr retail ltd trading as: | Company number: 10954397 | VAT number: GB 278 2064 87

We do not ship to a separate Shipping address to the cards billing address. If this is an issue for you message us first. [email protected] or else order will be cancelled.

Order before 16:00 Mon-Thu and receive your order the next working day before 12:00. Order before 16:00 on Friday and receive your item Saturday at no extra delivery cost on a standard delivery service. 

Orders placed after 16:00 will be dispatched on the next available working day.

Orders placed after 16:00 on Friday/over the weekend will be dispatched on Monday for delivery before 12:00 Tuesday.

DPD is the most innovative parcel carrier around and thats why we choose them to deliver our parcels. Thanks to DPD’s industry-leading Predict service, DPD provide you with a one hour delivery window, notified by SMS and email, so you don’t have to wait in all day.

What’s more, it enables you to watch the progress of your delivery on a real-time map, all the way down to a final 15 minute timeslot. 

Convenience options


Not at your address/premises to take delivery?

Dont worry. Fortunately for you having to have to be in 2 places at once is a common side effect of business and life. Whether it be you are unavailable because of business or leisure or maybe even just getting food in this modern day and age fortunately for you the clever guys at DPD are one step ahead of you. 

  • DPD provide access to a suite of options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:

  • Select an alternative delivery date

  • Opt for delivery to a nominated neighbour

  • Have the parcel left in a specified safe place (We or DPD are not liable for loss if you choose this option)

  • Collect the parcel from your local DPD Pickup Shop – View if one is close by here.

any questions feel free to message us: [email protected]